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Safaricom job vacancies in Nairobi

Safaricom job vacancies in Nairobi

CRM Software Engineer

About the job

Detailed Description
Reporting to the Technical Lead- CRM Planning Lead, the position holder will work in cross functional team composed of architects, software engineers, customer journey experts to develop Customer Relationship Management capabilities used by customer-facing users across contact center, retail, and enterprise business.

Check also: Senior Software Engineer job at Lipa later

The Application development duties include but not limited to analysis, design, development, testing, documentation of the new and existing functionalities; stress and security validations to ensure integrity of the CRM platform; maintenance and fault management.

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