Counter Service Officer at Soneri Bank Limited
Full-Time @Soneri Bank Limited posted 6 months ago in Banking & Insurance Shortlist Email JobJob Detail
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Job ID 10622
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Offered Salary 1000
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Career Level Executive
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Experience Less Than 1 Year
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Gender Both
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Industry Banking & Finance
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Qualifications Bachelors' Degree/Diploma
Job Description
Job Title: Counter Service Officer
Location: Various Branches, Pakistan
Company: Soneri Bank Limited
Job Description:
Soneri Bank Limited is seeking a dedicated and professional Counter Service Officer to join our team. The Counter Service Officer will play a key role in delivering high-quality customer service, handling daily banking transactions, and ensuring the smooth operation of the branch. This position requires attention to detail, strong communication skills, and a customer-oriented mindset.
Leading Aviation Technician (Mechanical) (JHB)
Key Responsibilities:
- Provide exceptional customer service at the counter, addressing inquiries, requests, and concerns in a friendly and professional manner.
- Process a variety of banking transactions, including deposits, withdrawals, fund transfers, and payments, ensuring accuracy and compliance with bank policies.
- Verify the authenticity of documents and ensure all transactions are in line with legal and regulatory requirements.
- Assist customers with account-related queries, balance inquiries, and other service-related requests.
- Promote and cross-sell bank products and services to enhance customer experience.
- Maintain and update customer records accurately in the bank’s system.
- Ensure the security of cash and valuable items in the branch.
- Handle customer complaints and escalate issues to the Branch Manager as needed.
- Stay updated on bank products, services, and policies to provide informed assistance.
Qualifications & Skills:
- Bachelor’s degree or equivalent in Business Administration, Commerce, or related field.
- Prior experience in customer service or banking is preferred.
- Strong communication and interpersonal skills.
- Ability to work efficiently under pressure in a fast-paced environment.
- High level of accuracy and attention to detail.
- Proficiency in MS Office and basic computer skills.
- Knowledge of banking operations and financial products is a plus.
Why Join Soneri Bank:</strong>
- Competitive salary and benefits.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Exposure to diverse banking services and customer interactions.
If you are passionate about providing excellent customer service and seeking a rewarding career in banking, apply now to join the Soneri Bank team as a Counter Service Officer!
To apply: Submit your resume and application through our official careers portal or visit your nearest Soneri Bank branch.
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